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STORE POLICY

Customer Care

  1. Customer Satisfaction: At SparkTech Computers, customer satisfaction is our top priority. We strive to provide exceptional products and services to meet your computing needs.

  2. Quality Assurance: We ensure the quality and authenticity of all our products. Each item undergoes rigorous testing and inspection before being offered to our customers.

  3. Return and Refund Policy: We offer a hassle-free return and refund policy. If you are not entirely satisfied with your purchase, you can initiate a return within 30 days from the date of delivery. Please refer to our Return & Refund Policy for more details.

  4. Warranty Coverage: All products sold by SparkTech Computers are covered by standard manufacturer warranties. We assist our customers in processing warranty claims to ensure a smooth and efficient resolution.

  5. Technical Support: Our knowledgeable support team is available to provide technical assistance and guidance. Whether you need help with product setup, troubleshooting, or general usage, we are here to assist you.

  6. Data Privacy and Security: We prioritize the security and privacy of our customers' data. Any personal information shared with us is kept confidential and used solely for order processing and support purposes.

  7. Transparent Pricing: We believe in transparent pricing. The prices displayed for our products are accurate, and there are no hidden fees or charges during the checkout process.

  8. Timely Communication: We respond promptly to customer inquiries and concerns. Our communication channels are open, and we aim to provide timely and helpful responses.

  9. Safe and Secure Online Transactions: Our online payment system is secure, ensuring safe transactions for our customers. We use industry-standard encryption to protect sensitive information.

  10. Feedback and Reviews: We welcome customer feedback and reviews. Your opinions help us improve our services and products, and we appreciate your valuable input.

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If you have any questions or need assistance with anything related to our customer care policies, please don't hesitate to contact our customer support team. We are committed to providing you with the best possible experience at SparkTech Computers.

Privacy & Safety

  • We collect personal information, such as name, contact details, email address, billing and shipping address, and payment information, to process orders and provide customer service.

  • Your personal data is safeguarded using industry-standard encryption and security measures to protect against unauthorized access.

  • We may share your information with trusted third-party service providers to process orders and deliver products. They are required to maintain confidentiality and cannot use your data for other purposes.

  • Our website may use cookies to enhance your browsing experience, but you can adjust your browser settings to manage or disable cookies.

  • With your consent, we may send promotional emails about products and services, and you can opt-out of these communications at any time.

  • We provide links to third-party websites but are not responsible for their privacy practices or content.

  • Our website and services are not intended for children under 13 years old, and we do not knowingly collect their personal information.

  • This Privacy Policy may be updated or modified from time to time, with changes posted on this page.

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If you have any questions or concerns about our Privacy Policy, please contact our customer support team for assistance.

Payment Methods

Wholesale Inquiries

Thank you for your interest in wholesale purchasing from SparkTech Computers. We welcome wholesale inquiries and partnerships with businesses looking to buy our products in bulk. Here's how to get started:

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1. Contact Information: Please reach out to us via email or phone with your wholesale inquiry. Provide your company name, contact person, email address, and phone number so that we can get in touch with you promptly.

2. Products of Interest: Let us know the specific products you are interested in purchasing wholesale. Whether you are looking for computer components, pre-built systems, laptops, monitors, or accessories, we have a wide range of products to meet your needs.

3. Quantity Requirements: Please indicate the quantity of each product you are interested in purchasing wholesale. This will help us provide you with accurate pricing and availability information.

4. Business Verification: As part of our wholesale process, we may require verification of your business, such as a valid business license or resale certificate. This is to ensure that we are working with legitimate wholesale partners.

5. Pricing and Terms: Once we receive your wholesale inquiry and verify your business, we will provide you with competitive wholesale pricing and terms that suit your requirements.

6. Ordering and Payment: After confirming the details and finalizing the order, we will assist you with the wholesale purchase process. Payment methods and terms will be discussed and agreed upon.

7. Shipping and Delivery: We offer efficient and reliable shipping options for wholesale orders. Our team will ensure that your products are delivered securely and on time.

8. Ongoing Support: Our commitment to excellent customer service extends to our wholesale partners. We are here to support you throughout the wholesale process and beyond.

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For wholesale inquiries or further information, please contact our dedicated wholesale team at info@sparktechcomputers.com or call 0112112112. We look forward to building a successful partnership with your business.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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