We want you to be completely satisfied with your purchase from SparkTech Computers. If you're not happy with your item, you may return it within 30 days of purchase for a full refund or exchange. The item must be in its original condition and packaging, and you must provide proof of purchase. Please note that some items, such as software or custom-built computers, may not be eligible for return or exchange. If you have any questions or concerns about our return policy, please contact us and we'll be happy to assist you.